Customer Testimonials
OUTSTANDING service! Employees are HELPFUL and FRIENDLY! Chanse in the service department is GREAT! They always go ABOVE and BEYOND and are HAPY to do it! BTF is the only place that will service my vehicles!
Toliver Ford has a wonderful sales staff. They went above and beyond in helping us find the perfect truck. Very satisfied customer.
Lousy follow up with customers; both after sale and for service. Acted like they didn’t know us when we had just special ordered and bought a $70K+ vehicle. They never keep you informed on the status of your vehicle. You must call them or they’ll let it sit there for days after it’s done. They don’t ever clean them unless you really push them and they don’t provide the courtesy cars as advertised and promised for new Lincoln vehicles. All but Gary in the sales department are worthless and unfriendly, but the Service personnel are ... Read More DealerRater - Jun 13, 2022
Employees are friendly. Had Expedition repaired in body shop. It took 5 days to repair on a very small job that should not have taken that long. Dropped off early on a Monday and they were expecting it, and it was not ready until late on Friday. They did not come out and look at the repairs with me when I picked it up. A headlight was replace and it had condensation in it. It did go away. Also had a small piece of paint between 2 parts that should not have been there. I would give them a B+ on the ... Read More DealerRater - Jan 5, 2021
The only place in Texas to buy your vehicle! The best service department ever. I recommend Brian Toliver Ford to anyone looking to purchase either a new or used vehicle! 5 stars all the way
Brian Toliver has always been a very good dealership from purchase of vehicle through maintenance of the vehicle. Friendly, helpful personnel who mostly grew up in SS or East Texas.
Chanse always gets my car taken care of quickly and works with me as to when I should bring it in. Everyone there is really friendly and helpful.
ford dealership is always very helpful with our automobils and we always get great service and great results gary was very nice and helpful to my personal needs
I have purchased several vehicles through Brian Toliver Ford and there is a reason I keep returning. They are very easy to work with and do a great job putting you in the vehicle you want. If you do ever require service or just get your maintenance done there, they are also great in that department.
The QUICK LANE for my service was just that, quick. Chance took my order, I was in and out with a clean properly service in less than an hour.
I have purchased many new vehicles from Brian Toliver Ford and there is a reason I keep going back. They do a great job of taking care of their customers and back it up with a fantastic service department.
Service dept has always taken care of me. Everyone speaks to you and I like that. I'd recommend Toliver Ford in Sulphur Springs to anyone.
The service department at Brian Toliver is excellent. They always take the best care of our auto needs. We are frequent customers for new tires, oil changes, and other service needs. I highly recommend them.
Top notch customer service...I took my brand new jeep to them on Monday to have it repaired for hail damage. Lloyd in Body repair went above and beyond to take care of me. Enterprise rental didn't have any cars available due to the hail storm so Lloyd provided me with a loaner car. The next day I made arrangements for Enterprise to pick me up at the car dealership and they forgot to so Lloyd had one of his employees take me to go pick up my rental car. I picked up my Jeep this afternoon and it ... Read More DealerRater - Apr 1, 2019
Great until they get paid! As soon as I drove my 2014 used truck home I found the parking sonar dummy light stating see dealer. Sales manager Bryan advised me my sale was As Is! Buyer beware! He states that is what the extended warranty is for! I believe a warranty is for items that break after the truck is purchased Not for items that were inop prior to purchase! Not a big deal I got this! At the end of the day all you have is your reputation!